I. PRIVACY AND INFORMATION USE POLICY
1. Purpose and Scope of Information Use
1.1. Purpose
When registering to use services/products from the website khanhhangroup.com, customers' personal information and payment information will be respected and protected under our Privacy Policy and related regulations.
1.2. Scope of Customer Information Use
khanhhangroup.com has the right to use the information provided by customers to:
- Deliver goods to the address provided by the customer.
- Provide information related to products, benefits, promotions, or other correspondence.
- Process orders and provide services and information through the website as requested by the customer.
- Use information collected through cookies to improve user experience and the quality of khanhhangroup.com's services.
2. Specific Regulations
2.1. Information Collection
- This Privacy Policy is intended to help customers understand how KHÁNH HÂN GROUP collects and uses their personal information through use of the website, including any information that may be provided through the website when a customer registers an account, subscribes to receive communications from us, or purchases products or services, or requests additional service information from us.
- Personal information provided by customers to khanhhangroup.com must be accurate and complete to avoid confusion or impersonation. Any errors or inaccuracies in the information provided will directly affect the customer's rights and interests. Accordingly, Khánh Hân Group will not be responsible for any disputes arising in connection with such cases.
2.2. Storage and Security of Personal Information
- Our website places great importance on information security and uses the best available measures to protect customer information as well as customer payments.
- Khánh Hân Group has appropriate technical and security measures in place to prevent unauthorized access to or use of customer information.
2.3. Information Retention Period
Customers' personal data will be retained until a deletion request is made. In all other cases, customers' personal information will be kept secure.
2.4. Editing Personal Information
If a customer needs to edit their personal information, please contact us via hotline 1800 0075.
3. Links to Other Websites
Customers are responsible for protecting their account information and must not disclose any information related to their Khánh Hân Group account or password on other websites.
4. Commitment to Protecting Customer Information
Khánh Hân Group commits not to sell or share customers' personal information in a way that leads to its disclosure, and will not violate the commitments stated in this Privacy Policy for commercial purposes. We may disclose or provide customers' personal information only in cases where it is truly necessary, such as:
- When requested by legal authorities.
- Sharing customer information with advertising partners such as Google, for example for remarketing to customers based on their behavior.
- Market research and analytical reporting, which will absolutely not be transferred to any third party.
5. Use of Cookies
When customers use services or view content provided by Khánh Hân Group, we automatically collect and store certain information in server logs. This information includes:
- Details about how customers use Khánh Hân Group's services, such as search queries.
- Internet Protocol (IP) address.
- Device event information such as errors, system activity, hardware settings, browser type, browser language, the date and time of the request, and the referring URL.
- Cookies that can uniquely identify the customer's browser or account.
6. Information Storage Address and Contact Information
All customer information is kept in strict confidentiality at the address:
II. PAYMENT SECURITY POLICY
- The card payment system on Khánh Hân Group is provided by payment gateway partners that are legally licensed to operate in Vietnam. Accordingly, Khánh Hân Group's card payment security standards comply with the security standards of its payment partners.
- In addition, Khánh Hân Group also maintains its own payment transaction security standards to ensure the safety of customers' payment information.